Succinct, engaging support
Making it easier to process
To help Bupa’s providers make the most of the Bupa portal, for processing claims and invoices, we ran customer journey workshop. The result was a series of succinct, engaging ‘how to’ videos highlighting the areas on the portal where the providers could get the most relevant support.
"Working with Heather is tough but tremendous fun! Her entrepreneurial approach and ability to 'get it' delivers creative and propositional strategies that raise the bar. I would recommend unreservedly as one of the best strategic and creative thinkers of our time."
Shaping a future of possibility
First choice for auto enrolment
Finding new support
Developing an overarching campaign plan and identity
Bringing pension solutions to life
Making pensions meaningful
How to talk about legacies
Discovering what matters most
Making it meaningful for HNWI
Growing the SME network
Turning the heat up
Getting back on track
Shining a light on opportunities
Developing a corporate fundraising strategy
Defining a pipeline of opportunity
Seeing the way forward
Helping the helpers
Some clients we've had the pleasure to work with
